The Company
Inns en Route Inc. (
Visit Website) began offering small special hotels in Spain to clients in 1999. Our much-travelled founders were frustrated at the lack of a comprehensive website that showcased some of the wonderful, small and charming inns in the Spanish countryside and coasts that only Spaniards seemed to know about. Since then we have expanded to include many other countries, including the wonderful Italy.
Our Service
Our reputation is only as good as the hotels which we represent. We take great pride in personally vetting every hotel on our site. We write our own reviews and often take our own photos to ensure that you get an accurate view of each hotel. We also monitor client feedback carefully to ensure that our hotels maintain their quality. In addition to our hotel listings, we try and provide a quick and efficient reservations service. We post
telephone numbers and email addresses so that you can take advantage of our knowledgable staff, or you can use our on-line "chat" service. When making enquiries, we give you the choice of using our reservation service or conversing direct with each hotel. We operate as a fully-insured and bonded travel agency and are members of the BBB-Online program as well as several other high-profile certification programs.
FAQ
How do I use your service?
You can
phone or email us your specific questions, or you can browse our selection of hotels and enquire about those that interest you.
How much does it cost to use your service?
There is no hidden or additional cost to using our service - you pay the same rate, or less, as if you telephoned the hotel direct.
How long does it take once I make an enquiry?
We strive to answer within a few hours. When dealing with our smaller hotels it can take a little longer. If you have made an enquiry and haven't heard from us in 24 hours, please do contact us again as we do use spam filters. In some cases we aren't able to contact you.
Do I need a voucher? Who do I pay?
We do not issue vouchers as you pay direct to the hotel upon check-out.
Are there deposits? What if I cancel?
Inns of Italy does not charge any deposit, and typically our hotels don't either. Certain hotels do require a deposit during certain dates, or for long stays. In these cases, the hotel will charge your credit card at the time of reserving. Each hotel sets its own cancellation policy, which is displayed on its page. Cancellations are subject to this policy and will be charged by the hotel direct.
More Kudos
GG Said:
“I found your site through a link from another website. I was immediately very impressed and your website is now on my favourites list”
JG Said:
“We have just returned from our visit to Spain and would like to thank you for your assistance and to tell you that the hotels you arranged for us were excellent. Thank you greatly for your service. Muchas gracias!”
AD Said:
“Your site is very easy to navigate and gave accurate information regarding the hotels in which I stayed during my trip to Spain.”
JS Said:
“One of the best hotel sites I have used and includes great hotels.”
AR Said:
“Well done. You are a life saver.”
LS Said:
“You guys are great! I'd be happy to do a testimonial for you any time.”