The Company
Inns en Route Inc. (
Visit Website) began offering small special hotels in Spain to clients in 1999. Our much-travelled founders were frustrated at the lack of a comprehensive website that showcased some of the wonderful, small and charming inns in the Spanish countryside and coasts that only Spaniards seemed to know about. Since then we have expanded to include many other countries, including the wonderful Italy.
Our Service
Our reputation is only as good as the hotels which we represent. We take great pride in personally vetting every hotel on our site. We write our own reviews and often take our own photos to ensure that you get an accurate view of each hotel. We also monitor client feedback carefully to ensure that our hotels maintain their quality. In addition to our hotel listings, we try and provide a quick and efficient reservations service. We post
telephone numbers and email addresses so that you can take advantage of our knowledgable staff, or you can use our on-line "chat" service. When making enquiries, we give you the choice of using our reservation service or conversing direct with each hotel. We operate as a fully-insured and bonded travel agency and are members of the BBB-Online program as well as several other high-profile certification programs.
FAQ
How do I use your service?
You can
phone or email us your specific questions, or you can browse our selection of hotels and enquire about those that interest you.
How much does it cost to use your service?
There is no hidden or additional cost to using our service - you pay the same rate, or less, as if you telephoned the hotel direct.
How long does it take once I make an enquiry?
We strive to answer within a few hours. When dealing with our smaller hotels it can take a little longer. If you have made an enquiry and haven't heard from us in 24 hours, please do contact us again as we do use spam filters. In some cases we aren't able to contact you.
Do I need a voucher? Who do I pay?
We do not issue vouchers as you pay direct to the hotel upon check-out.
Are there deposits? What if I cancel?
Inns of Italy does not charge any deposit, and typically our hotels don't either. Certain hotels do require a deposit during certain dates, or for long stays. In these cases, the hotel will charge your credit card at the time of reserving. Each hotel sets its own cancellation policy, which is displayed on its page. Cancellations are subject to this policy and will be charged by the hotel direct.
More Kudos
RL Said:
“Nick, at Inns of Spain, is a joy to deal with, will happily answer any and all questions and replies to emails with lightening speed. I just booked several nights with Inns of Spain for our June "slow travel" ramble through Catalunya and Roussillon.”
JP Said:
“We would certainly use this site again.We booked very late and in a hurry and were delighted with the series of quick replies.”
PL Said:
“Thank you for a prompt, personalised, and efficient service I shall recommend the site to family and friends.”
KW Said:
“We thoroughly enjoyed our trip to Guimaraes and wanted to let you know the house was wonderful and beyond our wildest dreams. I felt like a contessa. Paco d. San Cipriano was lovely.”
PL Said:
“Thank you for a prompt, personalised, and efficient service I shall recommend the site to family and friends.”
AL Said:
“We found everything on the website quite accurate and it was all we needed. Very easy to look at the inns, very easy to enquire about availability and we were amazed at the helpful, rapid responses we received when we contacted you through the website. In at least one case the website did not do the inn justice – it looked good on the website but we found it to be absolutely wonderful.”
GC Said:
“We have recently booked accommodation through yourselves for a planned holiday next year and found your service to be excellent.”
JM Said:
“I am now back in washington dc after spending 3 1/2 weeks in spain and i just wanted to drop you a note thanking you for your help in the 2 accomodations we sued from you: casa morisca in Granada, and hotel mario in madrid. both places were wonderful and they were everything advertised. I could not have had better places to stay and in such great locations. I will make sure anyone I know that is going to spain will give you a look.”